Hi Experts,
We have already implemented Elecronic Bank Statements automatic uploading functionality. As part of this process, customer open items need to be cleared automatically.
As per the standard process, SAP will be able to clear off the open items ONLY if the collection amount (reflected in MT940) is exactly equal to the invoice amount (reflected in the open item). But general practical situation is that customers may under / over pay. For example, if the customer invoice is for USD 100,005 the actual payment from the customer could be for USD 100,000. In this case, it is normal business practice that open item will be cleared off rather than keeping balance USD 5 in ledger and chasing the customer.
So tolerances are already set up both at GL account level (Trans OBA4) and customer level (Trans OBA3) with blank tolerance group with permitted payment difference of USD 15. And no tolerance group is assigned to the customer master. Also account determination is maintained for the differences with nil reason code.
Inspite of all these settings, I am getting an error message indicating that the difference is too large for clearing while trying to upload this bank statement. Here the difference is only USD 5.
My doubts are:
1. Does the standard EBS program RFEBKA00 considers the permitted payment difference tolerances set in transaction OBA4 and OBA3 ? I don't need to post the differences with reason code. That's why account determination is maintained with blank reason code as well.
2. SAP Note 124655 (Point No 3) says that entering reasons for differences is not possible in the standard system through EBS. Does that mean clearing of open items WITHOUT reason code is possible ?
3. SAP Note 549277 (Point No 5) says that even though Note 124655 specifies certain functionalities as not supported in standard system, they can be achieved by customer through user exits. Does that mean it is possible to code in the user exit saying that system should consider the payment difference tolerances for clearing off of the open items ?
Could you kindly let me know your experience with these questions. I will be very glad to hear from you. Thanks for your time.
Warm regards,
Sridhar