Hi All,
I have noticed that the SAP backend systems configured for PSS are visible for some users and for some, they are not visible!
I have experienced this problem before and there are 3 causes for this (to the best of my knowledge):
1. SAP back end system is not configured for PSS
2. User is not available in that SAP back system
3. Users are not synchronized properly.
I tell you, I have done all the above. However, I see that still the SAP systems list is not visible to PSS users!
I have checked table GRACUSERCONN for one of the connectors configured for one of the users. I found that user id available in that table
I have checked table GRACUSER, here I did not find the user id for that connector!
I suspect that is causing this problem. Does PSS pickup users from GRACUSER table?
Why the users are not getting update here when I can find them in GRACUSERCONN table?
Please share your thoughts.
Regards,
Faisal