Hi,
I am facing a problem, wherein, when a EAM request is created in GRC, in the email notification received by FF owner or FF user about the request doesn't contain validity dates.
Below is the mail user receiving.
Hi TestUser,
Request number 56 with Request Type Emergency User Access has been created for UserID XXXX.
Below are the details of the request: FF_BASIS Superuser access added to request for action 'Assign'
Best Regards,
Access Control Admin.
To get the validity date details for FF request in the mail notifications followed below SAP note and modified message class "GRAC_WF_REQUEST" entries, but still not working.
1907911 - UAM:Incorrect text in submission & provisioning variable
Updated below entries
687 - &1-&2 Superuser added to the request for action 'Assign' validity &3-&4
688 - &1-&2 Superuser added to the request for action 'Remove' validity &3-&4
689 - &1-&2 Superuser added to the request for action 'Retain' validity &3-&4
Even after updating, my mail notification is as shown below
Hi TestUser,
Request number 57 with Request Type Emergency User Access has been created for UserID XXXX.
Below are the details of the request: FF_BASIS Superuser access added to request for action 'Assign' validity &
Best Regards,
Access Control Admin.
Anyone came across this issue, please help me with this.
Regards,
Madan.