Hello,
We are implementing SAP PLM for a high-tech company which designs and manufactures mobile phones (ODM). Since we are new in PLM consulting and we are facing with some implementation difficulties, we are looking for some solutions here.
Question 1: Knowledge and Experience Management.
Customer Requirements：
- Problem Warehouse
- Record problems occured during developing projects at more than two dimensionalities, such as projects and departments, thus makes it easy to be traced at different points of view.
- Trace the status of the problems( To be solved, Solving or Solved).
- Experience Warehouse
- After problems being solved，they want to identify and classify the problems. For problems that are general or representative, save them to Experience Warehouse.
- Put these experience under the checklist of projects as reference.
Best Regards
Yemi